Terms of service

Last updated October 2026

Use of this site

This website provides general information about water heaters and a way to contact a local plumbing contractor. By using it, you agree to these terms.

Information only

The guides and articles on this site are general information, not a diagnosis of your specific equipment. Water heaters involve gas, electricity, and pressurized hot water. Have a licensed professional inspect and work on your equipment.

Services

Plumbing work is performed by independent licensed contractors. Pricing, scheduling, warranties, and the terms of any work are agreed between you and the contractor who performs it.

Text messaging terms

Wilmington Water Heaters, operated by Envo LLC, sends text messages only to people who contact us first: if you call (910) 877-8578 and we miss your call, or you message us through the chat on this site and agree to receive texts. Messages are about your service request, such as follow-ups and scheduling. We do not send marketing texts.

Message frequency varies based on your request.
Message and data rates may apply.
Reply STOP at any time to stop receiving messages. You'll get one confirmation text and no further messages.
Reply HELP for help, or contact us at [email protected] or (910) 877-8578.
Carriers are not liable for delayed or undelivered messages.

See our privacy policy for how we handle your information. Your mobile number and text messaging consent are never sold or shared with third parties for marketing.

Limitation of liability

To the extent allowed by law, the owners of this website are not liable for any loss or damage arising from your use of the site or its content.

Changes

We may update these terms at any time by posting a new version on this page.